Terms and Conditions

Last updated: 25 September 2026

These terms apply when you use weekendchefgh.com, place an order or apply to become a chef. By placing an order or submitting an application, you agree to them.

1. About Weekend Chef

Weekend Chef is an online marketplace based in Accra, Ghana. Independent home chefs list dishes on the website and customers order and pay for them online. The chefs prepare the food. Weekend Chef runs the website, takes payment and manages each order.

2. Placing an order

• Dishes are offered in up to three sizes: Standard, Medium and Large. Some dishes also have optional extras.
• All prices are in Ghana cedis (GHS). The price shown for each dish includes our service fee.
• You can choose Express delivery at checkout. Express costs extra, and the updated total is shown before you pay.
• Your order is placed when your payment is successful. The chef then accepts or rejects it.
• Please give an accurate delivery address and a phone number where you can be reached. Add any allergies or special requests in the delivery note.

3. Delivery

• We deliver within Greater Accra, every day.
• Standard orders are delivered within 48 hours. Express orders are delivered within 24 hours.
• These times count from when the chef accepts your order.

4. Payment

Payments are processed by Paystack. You can pay by card or mobile money where Paystack offers it. We do not receive or store your card or mobile money details.

5. Cancellations and refunds

• You can cancel free of charge until the chef accepts your order. Contact us on WhatsApp at 054 393 7245 or by email with your order reference.
• Once the chef has accepted your order, it cannot be cancelled.
• If the chef rejects your order, you get a full refund.
• If your order is not delivered within the promised time (48 hours for Standard, 24 hours for Express), you get a full refund.
• Refunds are returned to the payment method you used. How long the money takes to reach you depends on Paystack and your bank or mobile money provider.

6. Food, allergies and safety

Each dish is prepared by the chef who listed it, in their home or commercial kitchen. Dish descriptions are written by the chefs. If you have an allergy, tell us in the delivery note before you pay. We cannot guarantee that any dish is free from a particular allergen.

7. Terms for chefs

• To sell on Weekend Chef you must apply and be approved. We may decline any application.
• You must give accurate details, including a valid Ghana Card, NHIS, passport or driver's licence number.
• You set the price for each size you offer. Our service fee is added on top of your price for the customer: 15% for Standard, 20% for Medium and 25% for Large, plus a further 5% on Express orders.
• You are responsible for preparing food safely and describing it accurately.
• We may hide or remove a dish, or suspend an account, if these terms are not followed.
• Payment arrangements between Weekend Chef and each chef are agreed with the chef directly.

8. Reviews

Reviews are sent to our team first. We may choose not to publish a review, for example if it is abusive or not about an order.

9. Accounts

If you have a chef or operator account, keep your password private. You are responsible for activity on your account.

10. Liability

To the extent the law allows, our liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under the laws of Ghana that cannot be limited.

11. Changes to these terms

We may update these terms. The version on this page when you place an order applies to that order.

12. Governing law

These terms are governed by the laws of the Republic of Ghana.

13. Contact

Email theweekendchef100@gmail.com or message us on WhatsApp at 054 393 7245.